We accept most major Debit/Credit
Cards using secure payment service
Orders will appear on your Debit or
Credit Card statement as 'PAYPAL*VINCE
will usually dispatch within 3
Business Days from receiving a cleared PayPal
payment for your order.
UK orders are dispatched via Royal Mail's
1st Class service - 93%
of 1st Class mail will usually be
delivered the "Next Working
Day" after posting including
Saturdays. Note: The Royal Mail only
consider an item lost/delayed until
a further 10
business days after the "Next
Working Day" due date.
REST OF WORLD orders are dispatched
via Royal Mail's Standard Airmail
service - please allow between 7-26
business days for delivery.
Please contact us if you have NOT
received your CD after the above
maximum delivery times.
A buyer may return a "Standard CD"
if it has not been opened from the
sealed cellophane packaging - the
buyer must however contact us
to arrange a return within 14 days
of receiving the CD. The buyer must
then return at their own expense the CD by a 'Signed For'
delivery service ensuring they
advise us of the applicable tracking
number. It is the buyer's
responsibility to ensure that the CD
is well packaged so that it is
received in an undamaged "SALEABLE"
IMPORTANT NOTE: WE CAN NOT
ACCEPT RETURNS of the
"Autographed CD Package" as the
CD has been personalised for the
buyer so can not be resold.
DAMAGED OR FAULTY GOODS
Please report within 24 hours of
receiving your order if it has
arrived damaged or is faulty -- we
will provide further instructions on
what to do. This policy includes
"Autographed CD Packages".
Should you have any questions about
the CD or concerns about your order
please do feel free to contact us at
We are usually available
Monday-Thursday from 9am-1pm of each
week. When writing to us do please
include the full name and address
which was on your original order.
RESPECTING YOUR PRIVACY
We recognize that privacy is
important and we will ensure that
all personal information supplied is
held securely. We do not sell or
redistribute this information to
anyone. If you have any questions
about this Policy,